Battle City (ACTING) – Terms of Service
Effective as of July 17, 2025 (Updated)

Business Entity Definition
For the purposes of this Agreement, “Battle City Tactical Laser Tag,” “Battle City Tactical Laser Tag Inc.,” and “Battle City” (ACTING) are used interchangeably as “Battle City.” All terms herein apply equally to all name variations.

Version Control and Enforceability
These Terms of Service constitute the most current and legally binding version. All previous versions, policies, verbal agreements, or representations are hereby revoked. Updates are effective upon publication at www.battlecity.ca. Continued use of Battle City’s services constitutes acceptance.

Effective Upon Reservation Submission
By submitting a reservation, you (the “Client”) agree to these Terms in full. This Agreement is binding immediately upon submission, regardless of payment status or confirmation.

Section 1: Assumption of Risk and Liability Waiver
By booking or participating in any Battle City services (“SERVICES”), you acknowledge and accept that:

• SERVICES involve physical activity and inherent risks (e.g., tripping, slipping, equipment malfunction).
• Risks apply to all attendees, including non-participants and minors.
• Outdoor SERVICES may be impacted by terrain, visibility, weather, or insects.
• Battle City is not liable for incidents occurring outside its operational area (e.g., parking lots, third-party property).
• You accept full responsibility for any minors in your care and confirm you are their legal guardian or have proper consent.

You agree to:

1. Waive all present and future claims against Battle City and its representatives.
2. Release Battle City from liability, including in cases of negligence.
3. Indemnify Battle City from any claims arising from your participation.
4. Accept liability for injuries or damages caused to third parties by you.
5. Reimburse Battle City for any lost, damaged, or unreturned equipment.
6. Secure any permits or insurance needed for private events.
7. Extend these terms to bind your estate, heirs, and assigns.
8. Ensure all attendees are made aware of and bound by these Terms.
9. Accept responsibility for all of your guests.

• Minimum Height: 116 cm (3.8 ft); players must carry equipment unassisted.
• Footwear: Closed-toe shoes required. Players in sandals, flip-flops, or crocs will not be permitted to participate.
• Non-Playing Guests: Battle City reserves the right to restrict the number of non-playing guests for operational, building and fire code.
• Guest Overages: You authorize Battle City to charge your credit card on file for any guest overages without requiring further authorization.

• Security Deposit: Required to confirm all bookings. Non-refundable unless credited under Sections 5–9.
• Refunds: Only issued in accordance with Sections 5–7.
• Authorization: You authorize Battle City to charge your credit card for any balance or penalties without further approval.

• Cancellation:
  • 14 or more days’ notice: Deposit is non-refundable but may be credited for 60 days.
  • 8-13 days’ notice: Deposit is non-refundable and non-creditable.
  • 7 or fewer days’ notice: Full invoice amount is due; no credit or refund.
• Late Cancellations: Cancellations with 7 days or less or no-shows result in full invoice charges.
• Rescheduling:
  • Permitted with 7 or more days’ notice.
  • 7 or fewer days’ notice: Full invoice amount is due; no credit or refund.

Rescheduling permitted only under the following:

• Rain ≥ 4.0 mm/hour (≥ 6.0 mm/hour from June to August);
• Government-issued lightning, wind, or storm alerts;
• Decision must be made by Battle City Management at least 3 hours before the event;
• Minor weather interruptions do not qualify.
• Battle City reserves the right to re-schedule the event to the Oshawa Indoor Venue, providing 24-hours’ notice to the client.
• Outcome: 60-day credit issued for any payments made. No refunds.

Outcome: 60-day credit issued for any payments made. No refunds.

Section 7: Illness & Emergency
Events affected by illness or emergency (e.g., flu, COVID-19, broken bones) may be credited.
Outcome: 60-day credit issued. No refunds unless a Government-declared State of Emergency exists.

Section 8: Use of Credits

• Credits valid for 60 days from the original event date.
• Credits expire without notice after 60 days from the original event date.
• Credits may be applied once only; not re-creditable if rescheduled again.
• Credits must fall within the original service category (indoor/outdoor/mobile).

• Travel Fee: $0.60/km round trip.
• Site Conditions: Must be clean, level, and hazard-free.
• Power Access: Provided via electric vehicle, unless alternative arrangements are made by the client.
• Weather Risk: Outdoor bookings are at client’s risk. Travel and first-hour fees are non-refundable.
• Delays: $50.00 fee per every 1–30 minutes of delay caused by the site.
• Cancellation and Rescheduling: Policies outlined in Section 4.

Section 11: Legal Standing & Review Policy

• This Agreement is binding upon reservation; no signature required.
• Changes requested by the Client must be made in writing and approved by Battle City.
• Governing Law: Ontario, Canada.
• Severability: If any term is deemed invalid, remaining terms remain enforceable.
• Dispute Resolution: You agree to attempt direct resolution with Battle City before pursuing legal remedies.
• Review Policy: False, misleading, or retaliatory reviews—especially following refund denial—may constitute defamation and result in legal action. Concerns should be submitted directly to: info@battlecity.ca

To opt out, submit written notice in advance. Battle City will make reasonable efforts to accommodate but cannot guarantee exclusion without notice.

Section 13: Chargeback Policy
Clients who initiate chargebacks in bad faith or contrary to these Terms will be liable for the full invoice amount, administrative costs, bank fees, and any legal costs incurred by Battle City.

Section 14: Child Supervision Disclaimer
Parents/guardians are responsible for minors before and after the event. Battle City is not liable for unsupervised minors outside scheduled event times and may refuse service to unaccompanied children.

Section 15: No-Refund Policy
No refunds are available for any services rendered under any circumstances.

Section 16: Summary of Key Policies

• Deposits are non-refundable
• Cancellation: Minimum 14 days in advance
• Rescheduling: Minimum 7 days in advance
• Outdoor bookings are at client’s risk (see Section 5)
• Credits are valid for 60 days and single use only
• Terms apply to all guests, even without a signed waiver
• All policies are subject to Battle City management approval

• Accept these Terms in full;
• Accept legal responsibility for yourself and your group;
• Confirm you had the opportunity to seek legal advice before submitting your reservation.