GENERAL FAQS
Battle City offers both Indoor and Outdoor arenas at 2 separate locations.
Indoor: 60 Celina Street, Oshawa, ON, L1H 4N2.
Outdoor: Clarington: Opening Spring 2025.
Due to our state-of-the-art equipment and our games being objective based players must be a minimum of 116 centimeters / 3.8 feet tall to participate in the Tactical Laser Tag experience. It is recommended that players be 6 years of age or older.
Players must be able to properly hold and operate our equipment without assistance.
Players that are unable to operate our equipment will not be permitted to participate in the laser tag experience.
Our system was designed with teens and adults in mind. For example... Accuracy is key with our taggers (gun)! Players will use a real scope to aim at their opponents. Players will need to reload their tagger when they run out of "bullets" and get to a first aid box to respond when another player takes them out.
Younger players may be able to participate in our experience if they are able to operate our equipment.
Our team reserves the right to refuse guests from participating in our laser tag experience when a player cannot properly hold or operate our equipment.
Reservations that are submitted with false information are subject to no refund or cancellation, and all reservations fees will be due.
Oshawa: 20 Players.
Clarington: 40 Players.
Games can be played with 2 players or more!
Public Games are available at our Oshawa location. Groups may book at our Clarington location.
Reservations are required to visit Battle City.
Public Games are subject to availability and are not guaranteed. We recommend calling to confirm availability before attending our venue or making a reservation online.
We run 15-minute game periods. This does not include instructions, gearing up and debriefing (which adds approximately another 10-minutes to a game or event). All together Players should look to spend about 30-minutes to battle for 1 game.
Our Laser Tag experience is like no other. Our new age laser tagger the Battle Gun is equipped a with a Red Dot Sight and brings video games to life with games like Free For All, Team Death Match, King of the Hill, Battle Royale and Zombie Infection. Our Utility Box is the brain of our game and can give you health, armor, extra weapons, points and more. Need to breach the other teams base? Toss in a Grenade and make your move. Best part about our gear… there is no big bulky vest! Our Headband will create a hit zone around you. The Headband is only used during special events.
We have a number of different games, but the most popular ones are Free for All (everyone for themselves), Team Death Match (2 teams against each other) and King of the Hill (2 teams face each other to secure a fort to get points). Other games that we have include: Gun Game, Sniper Mode, Battle Royale and Zombie Attack.
Dusk is our favourite time to play, but day or night events are great too. We will bring appropriate lighting for night time events.
Absolutely not! Battle City offers a family friendly entertainment service. The consumption, possession or influence of alcohol or drugs is against our policies. Players/Guests will be asked to leave our participating venues if this policy is not complied with. Our team will not set-up or remain at Mobile Laser Tag Events where this policy is not complied with.
PARTY & EVENT FAQS
For parties, event and mobile reservations there is a non-refundable $100.00 deposit towards the total service fee required for function and mobile reservations.
We've created an Event Guide to help make sure events run well. This document outlines important details on what to do prior to, the day of and following an event. You will receive this document when your reservation has been confirmed.
Our team cannot express how important it is for the Event Planner to review this document as soon as it is received.
Yes, our Insurance Policy requires all guests or their parents/guardian complete one. Our digital Waiver can be signed online from a smart phone or tablet. Guests will not be allowed to participate in our services if we do not have a waiver on file for them.
CANCELLATION OR RESCHEDULING FAQS & POLICIES
Reservations can be cancelled without additional penalty up to 14-days prior to the reservation date. No refund of the security deposit is available. Security deposits will be issued as a 60-day credit. Reservations cancelled with less than 14-days notice will be subject to full payment of the reservation fees. Cancellation reasons such as, but not limited to the following will not be approved: light weather conditions, low-moderate air quality conditions, poor planning by the event planner, low number of attending guests, inappropriate space to operate the event, cancellations not approved by Battle City Management etc. Cancellations are subject to Battle City Management approval.
Reservation can be rescheduled without additional penalty up to 7-days prior to the reservation date. Reservations rescheduled with less than 7-days notice will be subject to no refund and no credit of the Security Deposit and the credit card on file will be charged for the remaining amount of the reservation. Rescheduling an event is subject to Battle City Management approval.
We're pretty sure you won't melt and neither will our equipment. We will be there unless the weather is severe (thunder storms, aggressive rain/snow/ice/wind). Battle City Management will contact the Event Planner if we feel it is necessary to cancel your reservation due to severe weather conditions. As our services are played outdoors, Battle City Management reserves the right to cancel reservations without notice when weather conditions create an unsafe environment. This does not happen often, but safety is our top priority.
Security deposits will be issued as a 60-day credit.
In the event the reservation cannot operate due to severe weather (such as: lightning, aggressive rain/snow/ice/wind), etc. the Security Deposit amount will be credited to the event planner for rescheduling of the event or any other service offered by Battle City; the credit is valid for 60-days (the credit must be applied to a reservation or used within 60-days from the date of the original event). Reservations rescheduled due to inclement weather will be subject to no refund of the Security Deposit. Rescheduling due to inclement weather is subject to Battle City Management approval. The decision to close Battle City due to Inclement Weather will not be made prior to 6-hours before an event. Battle City will not close due to rain or brief periods of inclement weather.
In the event the reservation cannot operate due to illness or injury of a virus or disease (such as: Coronavirus, Monkeypox, seasonal flu), the Security Deposit amount will be credited to the event planner for rescheduling of the event or any other services offered by Battle City; the credit amount is valid for 60-days (the credit must be applied to a reservation or used within 60-days from the date of the original event). Reservations rescheduled due to illness of a virus or disease will be subject to no refund of the Security Deposit. Rescheduling due to illness of a virus or disease are subject to Battle City Management approval.
In the event the reservation cannot operate due to a State of Emergency declared by a government body including a virus or disease, a total refund of the Security Deposit will be returned to the event planner.
MOBILE LASER TAG FAQS
We operate out of Durham Region, but serve most of Southern Ontario. This includes Durham Region, Kawartha Lakes, Peterborough, Cobourg, Toronto, the GTA and the surrounding areas.
Our system is best played in an space suitable for social distancing. We recommend an open location the size of a youth soccer field - 100 feet x 150 feet (0.34 acres) or larger; however, we may be able to facilitate reservations with smaller spaces. Contact us for more information.
Our team has an Outdoor venue in North Oshawa located at 690 Taunton Road West and several different rental locations for you to choose from. For more information check out our Mobile Services page.
Normally no. Most Cities and Towns have Municipal Code regulations that restrict us from operating our services in public parks. Event planners may be able to book part of a public park. You will need to contact your City or Town Hall for further information. Event planners are responsible for all fees and permits.
Our team will arrive approximately 30-minutes prior to the event to set-up. We will run the games (type, time, etc.) as decided by the event planner and within our scheduled time. Following the event we will require about 30-minutes to clean up.
Unfortunately with the price of gas continuing to rise in Ontario we have had to increase our travel fee policy. A travel fee of $0.60 per KM will be charged for Mobile Laser Tag Reservations from our Office (L1L 0N9).
Depending on what you book you will be charged for our services, travel and the venue rental (if applicable). There are additional fees mobile reservations scheduled on Statutory Holidays.