About/FAQ

We are currently updating this page for our 2022 Season. The information below may not be accurate at this time. The other pages on our website have been updated. Please contact us to clarify any questions.

Battle City Tactical Laser Combat opened in Oshawa in 2019. After a short run our physical indoor venue was closed and our team was unable to reopen due to Covid-19. In the spring of 2020 we redesigned our services and launched Battle City Mobile Laser Tag. After a long journey Battle City opens our Oshawa outdoor venue in March 2022.

Book your party a one of our venues or our team can attend your event and set-up an arena using the surrounding area and/or inflatable bunkers.

Perfect for Birthday Parties, Family Events and Team Building Activities.

Frequently Asked Questions

General Questions…

No 🙁
Battle City only offers scheduled party and event laser tag services.

Yes! As of March 1, 2022 our Outdoor Venue opens in North Oshawa for Private Parties and Events with your Family and Friends. Battle City also offers mobile services where our team will bring our equipment to you.

We operate out of Durham Region, but serve most of Southern Ontario. This includes Durham Region, Kawartha Lakes, Peterborough, Cobourg, Toronto, the GTA and the surrounding areas.

Our system is best played in an outdoor space suitable for social distancing. 

We recommend an open location the size of a youth soccer field – 100 feet x 150 feet (0.34 acres) or larger.

Our team has an outdoor venue (FREE) and several different rental locations for you to choose from.
For more information check out our
Venue Rental page.

Normally no. Most Cities and Towns have Municipal Code regulations that restrict us from operating our services in public parks. 

Event planners may be able to book part of a public park. You will need to contact your City or Town Hall for further information. Event planners are responsible for all fees and permits.

Our team will attend events from 11:00am until 11:00pm. Dusk is our favorite time to play.

Currently due to Covid-19 restrictions Battle City is only offering outdoor services. To answer the question most people have said outdoor experiences are better.

Due to our state-of-the-art equipment and our games being objective based we suggest players be 10 years of age and older. Our system was designed with teens and adults in mind. We have had players as young as 8 years old play our system, but we do not recommend it for anyone younger than 8 years old. 

Accuracy is key with our taggers (gun)! Players will use a scope to aim at their opponents. Players will need to reload their tagger when they run out of “bullets” and get to a first aid box to respond when another player takes them out.

As many as you want! We currently run games with up to 12 players in a single game, but we can alternate players. 

Example: With our 60-minute games package we can host 48 players, each having 1 game experience (12 players x 4 games x 15 minute games).

Equipment and Game Questions…

Our Laser Tag experience is like no other. Our new age laser tagger the Battle Gun is equipped a with a Red Dot Sight and brings video games to life with games like Free For All, Team Death Match, King of the Hill, Battle Royale and Zombie Infection. Our Utility Box is the brain of our game and can give you health, armor, extra weapons, points and more. Need to breach the other teams base? Toss in a Grenade and make your move. Best part about our gear… there is no big bulky vest! Our Headband will create a hit zone around you.

We have a number of different games, but the most popular ones are Free for All (everyone for themselves), Team Death Match (2 teams against each other) and King of the Hill (2 teams face each other to secure a fort to get points). Other games that we have include: Gun Game, Sniper Mode, Battle Royale and Zombie Attack. 

Fee Questions…

Our service fee start at $265.49 + 13% for 60-minutes of game time. From there we top-up our reservations by 30-minutes periods. For more pricing information visit our Book Now page.

Yes, there is a $100.00 deposit towards the total service fee required for all reservations. Please see our cancellation policy on our Book Now page for more information about refunds for Security Deposits.

Unfortunately with the price of gas continuing to rise in Ontario we have had to increase our travel fee policy.

A travel fee of $0.60 per KM will be charged for mobile reservations from our venue (L1H 7K4).

Depending on what you book you will be charged for our services, travel and the venue rental (if applicable).

There are additional fees for late night reservations and events scheduled on Statutory Holidays.

For mobile reservations fees will depend on your distance from our venue. These fees can be found on our booking page

Reservation Questions…

We’ve created an Event Guide to help make sure events run well. This document outlines important details on what to do prior to, the day of and following an event. You will receive this document when your reservation has been confirmed.

Our team cannot express how important it is for Event Planners to review this document as soon as you receive it. 

Yes, our Insurance Policy requires all guests or their parents/guardian complete one. Our digital Waiver can be signed online from a smart phone or tablet.

Guests will not be allowed to participate in our services if we do not have a waiver on file for them.

Our team will arrive approximately 30-minutes prior to the event to set-up. 
We will run the games (type, time, etc.) as decided by the event planner and within our scheduled time.
Following the event we will require about 30-minutes to clean up.

Our minimum event package comes with 60-minutes of game time. The clock will only count down during actual game time. Set-up, clean-up and breaks between do not count for game time.

We will provide you specific details for your event when our team must depart by. Game time may be reduced for Parties and Events that are delayed by the Event Planner.

We cannot delay game start times due to late guests.

We run 15-minute game periods. 

A minimum of 7 days and 1-hour cancellation notice is required to cancel a reservation.

In the event the reservation cannot operate due to severe weather (thunder storms, aggressive rain/snow/ice/wind) or State of Emergency reasons enforced by the government (I.E. Covid-19 restrictions) or other reasons out of control by the event planner; the Reservation Deposit will be refunded, minus $25.00 for service fees. Cancellations due to severe weather or other reasons are subject to Battle City Management approval. The amount of $25.00 will be discounted off of a rescheduled event for approved cancellations that are within our Cancellation Policy.

Cancellation reasons such as, but not limited to the following will not be approved and a refund will not be issued for them: light weather conditions, poor planning by the event planner, low number of attending guests, inappropriate space to operate the event, etc.

We’re pretty sure you won’t melt and neither will our equipment. We will be there unless the weather is severe (thunder storms, aggressive rain/snow/ice/wind).

Battle City Management will contact the Event Planner if we feel it is necessary to cancel your reservation due to severe weather conditions.